Maintenance, Repair, Support, Outsourcing, and Consulting
Mailing Equipment Support Services
AMERICAN provides ongoing support and maintenance for your mailroom equipment including mailing systems, postage meters, folders, inserters, and other document handling equipment. When you purchase, lease or rent equipment from us, you can rest assured that all of your support and service needs will easily be handled in a timely manner.
Moving & Installation
When purchasing equipment from AMERICAN, we provide full moving and installation services. Our delivery team will bring your new equipment to your office location and perform set-up, installation, training, and network connection services. When we leave, your device will be fully functional and ready for you to immediately begin using it. Special care is required when moving around your machines, which is why you should call us for help.
Printer & Copier
Our maintenance plans give you peace of mind knowing any repairs or supplies needed will be addressed promptly. In addition, our expert team of IT and service technicians will provide on-site services for all maintenance requests quickly, efficiently, and professionally, ensuring a worry-free and smooth process.
Direct Mail Marketing Services
At AMERICAN, we understand all companies have a need to outsource their printing, mailing, fulfillment, and shipping needs but do not want to own and operate full or partial equipment. Our competitive advantages are lower costs solutions due to our industry resources and of course using the equipment we sell. Our programs can return space, time, and even cash to your business, while feeling as responsive as an internal operation, that is capable of responding instantly to changes in your business.
Technical Support Services
Our managed, virtual and on-demand technical services take the hassle out of maintaining your machines. We take care of your tech issues, so you can focus on operating your company. When partnering with AMERICAN for tech support, you can expect a live staff member from our office to contact you, fast response times, qualified and experienced IT and Service Specialists.
Print to Mail Consulting
Our experience with printing products and USPS rules & regulations allow us to be an educator and solutions provider. We provide detailed cost-per-piece solutions which provide options with printing and postage costs for long-term mailing needs or short-run and one-off mailings. We are USPS MQC Certified allowing us to offer a variety of options to help you control your outbound correspondence costs.